Tips & Tutorial

Update Opay Account – How To Verify Opay Account Completely

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Opay is one of the leading fintech platforms in Nigeria, offering a wide range of financial services such as mobile payments, money transfers, bill payments, airtime and data top-ups, and more. Opay is also known for its innovative products such as Owealth, Opay debit card, and ORide. With Opay, you can enjoy convenience, security, and affordability in your everyday transactions.

However, to get the most out of Opay, you need to verify your account. Verifying your account will enable you to access higher transaction limits, withdraw and deposit cash, request loans, and participate in financial investments. Verifying your account will also protect your account from fraud and unauthorized access.

In this blog post, we will show you how to verify your Opay account completely and update it completely in 2024.

We will also give answers to some of the frequently asked questions about Opay verification, such as how to verify your Opay account with phone number, how to verify your Opay account without BVN, how to login to your Opay account, how to check your Opay ID number, how to contact Opay customer care, how to use Opay face verification, why you can’t transfer money from your Opay account, and how to get Opay verification code.

Read also How To Link NIN To Wema Bank with BVN in 2024

How to Update and Verify Your Opay Account

To update and verify your Opay account, you need to follow these steps:

  1. Download and install the Opay app on your smartphone. You can get it from the Google Play Store or the App Store.
  1. Open the Opay app and sign up with your phone number and a password. You will receive an OTP code to confirm your registration.
  1. Tap on the profile icon at the bottom right corner of the app. You will see your name, phone number, and Opay ID number. Your Opay ID number is a unique 10-digit number that starts with “0”. It is your digital fingerprint on the platform and you will need it to receive money from other Opay users.
  1. Tap on the verification button, which is usually displayed in red. You will see four verification methods: phone number, NIN, bank account, and BVN. You can choose any of these methods to verify your identity. However, the most recommended method is BVN, as it will give you access to the highest transaction limits and the most features.
  1. To verify your account with BVN, tap on the BVN option and enter your 11-digit BVN. You will also need to take a selfie and upload a government-issued ID card, such as your national ID card, driver’s license, or international passport. Make sure the selfie and the ID card are clear and match your BVN details.
  1. To verify your account with NIN, tap on the NIN option and enter your 11-digit NIN. You will also need to take a selfie and upload a government-issued ID card, such as your national ID card, driver’s license, or international passport. Make sure the selfie and the ID card are clear and match your NIN details.
  1. To verify your account with bank account, tap on the bank account option and enter your bank account number and bank name. You will also need to take a selfie and upload a government-issued ID card, such as your national ID card, driver’s license, or international passport. Make sure the selfie and the ID card are clear and match your bank account details.
  1. To verify your account with phone number, tap on the phone number option and enter your phone number. You will also need to take a selfie and upload a government-issued ID card, such as your national ID card, driver’s license, or international passport. Make sure the selfie and the ID card are clear and match your phone number details.
  1. After you have chosen and completed your preferred verification method, wait for Opay to review and approve your verification. This may take a few minutes or hours, depending on the volume of verification requests. You will receive a notification when your verification is successful.
  1. Congratulations, you have updated and verified your Opay account completely. You can now enjoy the full benefits of Opay, such as higher transaction limits, cash withdrawals and deposits, loans, investments, and more.

Here are some answers to  the common enquiries made about Opay verification:

How to Verify Your Opay Account with Phone Number

To verify your Opay account with phone number, you need to follow these steps:

  • Open the Opay app and tap on the profile icon at the bottom right corner of the app.
  • Tap on the verification button, which is usually displayed in red.
  • Tap on the phone number option and enter your phone number.
  • Take a selfie and upload a government-issued ID card, such as your national ID card, driver’s license, or international passport. Make sure the selfie and the ID card are clear and match your phone number details.
  • Wait for Opay to review and approve your verification. You will receive a notification when your verification is successful.

How to Verify Your Opay Account without BVN

To verify your Opay account without BVN, you can use any of the other verification methods, such as phone number, NIN, or bank account. However, you should know that verifying your account without BVN will limit your transaction limits and features. For example, you won’t be able to withdraw or deposit cash, request loans, or participate in financial investments. Therefore, it is advisable to verify your account with BVN if you want to enjoy the full benefits of Opay.

How to Login to Your Opay Account

To login to your Opay account, you need to follow these steps:

  • Open the Opay app on your smartphone.
  • Enter your phone number and password.
  • Tap on the login button.
  • If you have enabled biometric authentication, such as fingerprint or face ID, you can also use it to login to your Opay account.

How to Check Your Opay ID Number

To check your Opay ID number, you need to follow these steps:

  • Open the Opay app and tap on the profile icon at the bottom right corner of the app.
  • Under your name and profile picture, you will see your Opay ID number. It will be a 10-digit number starting with “0”.
  • Take note of your Opay ID number and keep it in a secure place. You will need it to receive money from other Opay users.

How to Contact Opay Customer Care

To contact Opay customer care, you can use any of the following methods:

  • Call Opay on +234 1 888 8329 or +234 1 700 8888.
  • Email Opay at [email protected] or [email protected].
  • Chat with Opay on WhatsApp on +234 (01) 8888329.
  • Visit Opay’s website at www.opayweb.com and fill out the contact form.
  • Follow Opay on social media platforms, such as Facebook, Twitter, and Instagram, and send them a message.

How to Use Opay Face Verification

Opay face verification is a feature that allows you to verify your identity using your face. It is a security measure that helps to prevent fraud and unauthorized access to your account. To use Opay face verification, you need to follow these steps:

  • Open the Opay app and tap on the profile icon at the bottom right corner of the app.
  • Tap on the verification button, which is usually displayed in red.
  • Choose any of the verification methods, such as phone number, NIN, bank account, or BVN.
  • After you have entered your verification details, you will be prompted to take a selfie. Make sure your face is clear and matches your verification details.
  • Wait for Opay to review and approve your verification. You will receive a notification when your verification is successful.

Why You Can’t Transfer Money from Your Opay Account

There are several reasons why you may not be able to transfer money from your Opay account, such as:

  • Insufficient balance in your Opay account. You need to have enough money in your Opay account to cover the amount you want to transfer and the transaction fee.
  • Transaction limits imposed by Opay. Opay has different transaction limits for different verification levels. If you have not verified your account or have a low verification level, you may not be able to transfer large amounts of money. To increase your transaction limits, you need to verify your account with BVN or NIN.
  • Technical glitches within the Opay app or server. Sometimes, Opay may experience technical issues that affect its functionality and performance. This may cause delays or failures in your transactions. If this happens, you need to wait for Opay to fix the problem or contact Opay customer care for assistance.
  • Connectivity issues stemming from internet or network problems. Opay requires a stable and reliable internet or network connection to function properly. If your internet or network is slow or unstable, you may not be able to transfer money from your Opay account. To solve this, you need to check your internet or network settings and make sure they are working well.
  • Security measures triggered by suspicious activity on your account. Opay has a robust security system that monitors and detects any unusual or fraudulent activity on your account. If Opay detects any suspicious activity, such as multiple or large transactions, it may temporarily block your account or transactions for verification. If this happens, you need to contact Opay customer care and provide proof of your identity and transactions.

How to Get Opay Verification Code

Opay verification code is a code that Opay sends to your phone number or email address to confirm your identity or transactions. You may need to enter the Opay verification code for various purposes, such as:

  • Registering or logging in to your Opay account.
  • Verifying your account with phone number, NIN, bank account, or BVN.
  • Resetting your password or PIN.
  • Sending or receiving money from other Opay users or bank accounts.
  • Requesting or repaying loans from Opay.
  • Participating in financial investments with Opay.

To get Opay verification code, you need to follow these steps:

  • Open the Opay app and perform the action that requires the Opay verification code, such as logging in, verifying your account, sending money, etc.
  • You will receive a prompt to enter the Opay verification code. You will also see the option to choose how you want to receive the code, either by SMS or email.
  • Choose your preferred option and tap on “Send Code”. Opay will send the verification code to your phone number or email address that is linked to your Opay account.
  • Check your phone or email and copy the verification code. It will be a 6-digit number.
  • Enter the verification code in the Opay app and tap on “Verify”. You will receive a confirmation message that your verification is successful.

Please note that Opay verification code is valid for only 10 minutes. If you do not enter the code within that time, you will need to request a new code. Also, do not share your verification code with anyone, as it may compromise your account security.

Conclusion

Updating and verifying your Opay account is a simple and fast process that you can do using your phone or computer. It will help you to enjoy the full benefits of Opay, such as higher transaction limits, cash withdrawals and deposits, loans, investments, and more. It will also protect your account from fraud and unauthorized access. You can choose any of the verification methods, such as phone number, NIN, bank account, or BVN, depending on your preference and convenience. You can also check your BVN online, get your BVN code, and check your BVN without airtime using various methods.

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